Information Security Service Operations Engineer
Emerson Electric Co.
Quezon City, National Capital Region, Philippines
2 months ago

Job Posting Date

May 15, 2018, 6 : 23 : 03 AM


This candidate will be responsible for the maintenance and administration of Emerson s global security solutions. Provide support and escalation point for all division related requests or problems.

Ensure all security controls are in accordance with Emerson s security policies and standards and lead efforts for continuous improvement.


  • Administer, Support and improve Emerson s global security services.
  • Automate the gathering, parsing and reporting of security events from various components including firewalls, proxies, intrusion detections systems, host based intrusion prevention system, virus protection systems.
  • Execute and support Emerson s global incident response process.
  • Perform routine auditing of systems configuration compliance with established build standards. Verify changes are in accordance with change control management.
  • Works with the IT Enterprise Architecture group to define and manage the infrastructure for the enterprise and identifies major areas of development.
  • Proactively searches technology trends of the product; identifies and markets applicable user of the product and it s components.
  • Participates in various IT projects and intended to continually improve / upgrade the infrastructure, such as evaluation of new software and hardware required to meet a business need or to make a process more cost effective.
  • Responsible for determining product delivery and deployment dates for new products releases, feature and maintenance releases and regular corrective service or service pack releases;
  • May lead major releases and ensure feature enhancements respond to customer request.

  • Responsible for building an automated process using powershell scripting.

  • BA / BS in Business Administration, Information Technology or related area, may be substituted with years of experience in field.
  • Fluent in English
  • Fluent in English
  • Security related certifications are a plus but not required

  • 3-5 years of experience of related experience in IT including security and project(s).
  • Technical Skills needed :
  • Hands-on expertise with security event monitoring, correlation and investigation.
  • Familiarity with the Incident Response Methodology (Evidence acquisition, analysis and reporting)
  • Working knowledge of Active Directory
  • Experience with Encryption technologies
  • Experience and knowledge of LANDesk Suite of products
  • Experience with Anti-Virus, Anti-Spyware software
  • Knowledge of host firewalls, intrusion detection systems and extrusion detection technologies
  • Experience testing and applying vulnerability patches to workstations and servers.
  • Thorough understanding of distributed systems architecture and comprehensive knowledge of multiple technical disciplines (i.
  • e. Unix, Windows, Oracle, SQL, middleware, storage)

  • Excellent technical knowledge and aptitude in the areas of networks, network topologies, PC workstations (configuration and connectivity), network file servers, product software, and troubleshooting techniques.
  • Ability to solve infrastructure (i.e. server, network, application) problems and to manage the performance and capacity of the infrastructure.
  • Understanding the Change Control and Configuration Management using products like HPOV.
  • Provide technical guidance and knowledge sharing
  • Business and Leadership skills needed :
  • Must have exceptional customer service orientation and written and verbal communication skills.
  • Experience with industry standard project management and support processes and best practices desired. Project planning and management skills, including ability to identify and assess risk to determine action.
  • Exceptional interpersonal skills, with focus on a rapport-building, listening and questioning skills.
  • Experienced in effectively communicating with a broad base of end users and multiple management layers.
  • Ability to evaluate, counsel, mentor and provide feedback on performance of others.
  • Experience in using Powershell Scripting or other scripting tools.
  • Strong sense of accountability and mission.
  • Excellent organization, communications and conflict resolution skills.
  • About Emerson

    Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal to create groundbreaking solutions that leave our world in a better place than we found it.

    Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

    Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.

    Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

    A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide.

    Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

    Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson.

    Join our team and start your journey today.

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