Healthcare Customer Service Representative
TTEC
Lipa, Calabarzon, PH
5d ago

When everything’s connected, how we connect is everything and we’d like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Healthcare Customer Service Representative with TeleTech jobs in Robinson's Place, National Hwy, Levels 1, 2 and 3, Lipa City, Philippines

As a TeleTech Customer Experience Champion, You’ll Enjoy :

  • Fun, talented and witty teammates
  • Knowledgeable, encouraging, and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Diverse and community-minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • And yes all the competitive pay, bonuses and benefits you’d expect and maybe a few you didn’t
  • What You’ll be Doing

    Do you have a sincere sense of empathy and enjoy helping others? Health issues are life-altering whether its dealing with a loved one’s health issues or making decisions on coverages that best fit the individual’s needs and life-style.

    We'll train you to be a subject matter expert, so you can be confident in providing the highest level of service possible at a critical time in someone’s life.

    And we trust you already have the necessary ingredient that can't be taught - a caring, empathic, and supportive nature that will shine through as you help customers through some of the more difficult times in their lives.

    You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

    On a typical day, you’ll

  • Consult with customers on products and services to provide the best solutions for their need via a variety of communication channels that could include voice, email or chat
  • Open and maintain customer accounts and information
  • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
  • Resolve customer technical issues with patience and understanding
  • Identify additional needs customers may have and help them to upgrade products or services
  • Positively participating in company events, and in weekly team meetings
  • Why You? What You Bring

    Connections are everything here at TeleTech. That means we connect with our customers, our teammates and most importantly with you.

    And the ability to connect yourself is what you bring to the table along with the following

  • Exceptional English verbal, conversational, and written communication skills
  • Ability to thrive in a dynamic environment
  • Customer service experience or customer service oriented skills such as empathy, active listening, and resolution-minded aptitude
  • Handy with MS Windows and other computer applications
  • Apply Today

    With TeleTech, you have options on how to apply.

  • Apply online just by clicking Apply Now even on your mobile phone.
  • Or visit us in person, Monday-Friday, 9am 3pm.
  • TeleTech is accepting applications for this position at Robinson's Place, National Hwy, Levels 1, 2 and 3, Lipa City, Philippines.
  • About TeleTech

    We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle : customer experiences that are simple, inspired, and more human deliver lasting value for everyone.

    Your role brings that principle to life.

    Life at TeleTech

    As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it.

    We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun while on the job.

    We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back.

    So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading

    Career Changers Welcome Here

    Time to change your career? Whether you’ve spent your career on the admin side in receptionist, administrative assistant, sales or support roles or you’ve grown in industries such as retail, restaurant, hospitality, travel, insurance or financial services, we believe you have the customer focused skills it takes to join our global associates team.

    For more information about TeleTech, visit TeleTechjobs.com or search #ExperienceTeleTech throughout social media to engage in the global conversation.

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