Reporting to Director of Clinical Research Pharmacy Group with a dotted line reporting to the IRT Global Oversight team (IGOT) Director.
The IRT Global Oversight Team (IGOT) is a well-established high performing team within Pfizer’s Global Clinical Supply unit striving to deliver best in class Interactive Response Technology (IRT) systems providing randomization and drug management capabilities in support of Pfizer’s dynamic investigational product portfolio.
The patients we serve are our number one priority and IGOT aims to employ the highest quality standards across our internal and vendor IRT solutions.
As part of an innovative clinical supply chain, we routinely challenge the status quo in efforts to optimize our systems and processes.
The IGOT Operations Associate role will assist with functions including authorship and / or maintenance of required system documentation, programming queries, and SOP’s, as well as system testing and report validation in the support of clinical trials configured within the Pfizer Internal IRT Systems.
This role is intended to ensure the patient focused delivery of customer support services in support of Pfizer’s evolving portfolio.
For this position candidates will need to be a creative problem solver and have a strong commitment to quality to successfully deliver optimal IRT systems across a diverse and dynamic portfolio.
This role will provide support in the development and management of IGOT team SOPs and training documents as well as generating, testing, and validating necessary system SQL reports and performing system documentation reviews required for audit preparedness.
Customers include IGOT team members, supply chain personnel, and study team members.
Basic Qualifications :
Preferred Qualifications :
2-3 years of experience with IRT systems preferred
Understanding of the nature of clinical data, with regard to the concepts of IRT study configuration, resupply settings, blinding, privacy protection, and data quality / integrity standards
Database query (SQL), business analysis and technical writing skills a plus
Skilled in working across multiple systems and processes for issue resolution desired
Travel is limited to approximately 15% for this role
May include international travel for annual department meetings
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Logistics & Supply Chain Mgmt