VOIP Engineer
World Networking Services
Metro Manila, PH
10d ago
source : Monster

•Bachelor’s degree in Computer Science, Business Administration or related discipline or equivalent combination of education, training, and experience

•5+ years of experience with increased responsibility in a Voice over Internet Protocol (VoIP) and Call Center environment

•Experience in voice / data networking, telephony switch management and voice applications

•Experience in development and support of local and wide-area networks

•Consultative skills and the ability to lead users and staff through business requirements and delivering business and technical solutions

•Experience in implementing and supporting voice and / or data technologies

•Knowledge of IVR, predictive dialer, call recording technologies

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