Risk Specialist I - Mandarin, Bad Actor Disincentives
Amazon
Manila, PHL
1d ago

Job summary

Amazon's Bad Actor Disincentives (BAD) team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store.

We are looking for a team of elite Risk Specialists to disrupt bad actor behaviors and generate insights to help us understand where bad actors are prioritizing their efforts.

Risk Specialists will have numerous opportunities to earn Risk / People management positions. These leadership opportunities will be earned based on performance, specifically the ability to deliver accurate, comprehensive investigations with detailed, thoughtful annotations.

Our leaders will be the investigators who can develop, teach and mentor other investigators to deliver accurate, comprehensive investigations with detailed, thoughtful annotations.

We are looking for a strong group of people specializing in video verifications, investigations, risk management and future leaders who will be the foundation of our team as we scale and grow.

We also recommend experienced L3 candidates to apply.

Key job responsibilities

Our ideal candidates are individuals with experience in fraud investigations, identity verification and authenticating fraudulent documents and invoices.

This role will involve interviewing sellers through video call.

BASIC QUALIFICATIONS

  • Fluent in Mandarin and English.
  • Minimum 2 years of experience in Fraud or Financial Risk Management.
  • Excellent problem-solving skills
  • Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers
  • Demonstrated ability to work independently and make complex investigative decisions
  • Demonstrated ability to conduct strategic planning and strategic decision making
  • Demonstrated ability to analyze problems logically and make rational data driven decisions
  • PREFERRED QUALIFICATIONS

  • 18 months experience in RCO / InPV, POE, Authentication Team, or fraud related teams.
  • Experience in conducting In-person Verifications is an advantage.
  • Extensive experience as an L4 Sr. Investigator with consistent top performance and display of strong leadership principles over the last 2 OLR cycles
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