APPLY NOW! Flight Reservation Chat Support Agent - Australian Airline Account
Neksjob Philippines
Quezon City, PH
6d ago
source : Bossjob

As a Flight Reservation Chat Support Agent you will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.

  • Assisting and advising customers who may be choosing from a variety of travel options.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Checking the availability of accommodation or transportation on the customers’ desired travel dates.
  • Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
  • Processing payments and sending confirmation details to customers.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering any questions customers might have about the reservation process.
  • At least High School Graduate (old curriculum) / SHS Graduate (K-12)
  • BPO experience is an advantage but not required
  • With Excellent English Communication (Oral and Written, Excellent spelling and grammar)
  • Has strong verbal and written communication and comprehension skills
  • Must be amenable to work onsite in Eastwood
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