Quality Assurance Analyst
Wells Fargo
Makati City, National Capital Region
4d ago

Job Description

Responsible for evaluating, monitoring, and reviewing programs, processes, claims, documentation and files to ensure compliance with internal company requirements and / or government regulations.

  • Functions may include : evaluating in-process, closed, cancelled and declined credit applications, files or insurance claims to ensure company or regulatory standards are met;
  • reversing credit decisions where necessary; ensuring corrective action on exceptions and problems; reviewing related operations for adherence to procedures and providing guidance to lenders or other staff regarding documentation and underwriting requirements;
  • ensuring required data is input to appropriate system for tracking and recording; performing ongoing file reviews; and generating summary reports of results.

    Identifies risks and problem areas and recommends standards, policies, and procedures to improve performance. Designs and conducts training programs.

    Market Skills and Certifications

    Completed 2 years in College

    At least 2 years experience in Quality Assurance or Operations role in a financial campaign.

    Willing to work on night shifts

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