Collector - NAM
Apm Terminals
Manila, PH
4d ago

Responsibilities :

  • Review outstanding invoices to identify and escalate delinquent accounts
  • Initiate and receive business to business collection calls
  • Manage assigned portfolio and ensure timely collection of payment for all invoice types
  • Adhere and initiate Credit Consequence Management to delinquent accounts
  • Be part of the credit review process and work with Credit Analyst and Sales in terms of new application, renewal, and revocation of credit facility
  • Communicate collection results and escalate issues with Team Lead and / or Collection Manager
  • Participates in conference calls with Sales Team and Customers
  • Attend to customer queries, requests and provide assistance in dispute logging
  • Maintain a log of all customer related transactions through AR Tools and Get Paid
  • Qualifications :

  • Bachelor degree holder
  • At least 2 years’ experience in direct customer contact, service, and collections
  • With excellent negotiation skills and a win-win attitude
  • Highly developed communication skills both verbal and written.
  • Capability to work on cross functional objectives
  • Excellent English communication skills
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