Customer Service Representative
Concentrix Daksh Services Philippines Corporation
Quezon City, PH
4d ago
source : Workbank

As a Customer Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands.

  • You will also be responsible for;
  • Answering incoming calls from customers
  • Resolving customer inquiries / requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilize various Concentrix and client-based tools and applications for customer management and servicing
  • Provide cutting-edge service in a friendly, confident and knowledgeable manner
  • Basic Qualifications :

  • At least high school graduate
  • No Experience in the BPO are welcome
  • Excellent English communication skills
  • Working knowledge of computers
  • Good customer service, multi-tasking, and problem-solving skills
  • Willing to work in shifting schedule
  • Enjoy these awesome benefits when you join us as a Technical Support Specialist :

  • Paid training
  • Benefits after 6 months
  • Vacation entitlement upon hire
  • Career pathing and advancement opportunities
  • Competitive salary
  • Monthly performance incentives
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