Project Supervisor
Manila, Philippines
5d ago

Job Description Job ID# :

Job Category : IT Project Manager

Position Type : Full Time

Duration : Permanent

Details :

We are looking for a project manager / supervisor to manage the PC refresh program for a large global client.

  • Manage team of 3 direct staff
  • Coordinate activities and respond to inquiries of several related teams (including asset management, engineering, and deskside)
  • Ownership for achievement of project weekly and monthly targets.
  • Provide reporting on all aspects of the program (including forecasts, risks, etc.)
  • Address unforeseen delays or obstacles that negatively impact targets.
  • Manage all communications related to the program.
  • Manage program-related data to ensure 98%+ accuracy.
  • Respond to customer inquiries and escalations.
  • Work with asset management team to ensure inventory availability per the project plan.
  • Responsible for continuous process improvements, efficiencies, and end user experience.
  • Job Requirements Details :

    Must haves :

  • Excellent customer interaction and presentation skills
  • Strong attention to detail
  • High comfort level with reporting spreadsheets including pivot tables and lookups
  • Customer-service orientation and attitude
  • Direct or indirect people-management experience
  • Experience managing projects and tasks to meet targets
  • Strong sense of ownership and responsibility
  • College degree and 4 years related experience OR 6 years of related experience with no college
  • Nice to haves :

  • Background in hardware technical support and / or hardware asset management
  • Project management certification
  • Prior experience with PC refresh programs
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