Business Analysis Specialist
Amdocs, Inc.
3d ago
source : Successfactors

Who arewe?

Ifyou’re a smartphone user then you are part of an evermore connected and digital world. At Amdocs, we are leading thedigital revolution into the future.

From virtualizedtelecommunications networks, Big Data and Internet of Things tomobile financial services, billing and operational support systems,we are continually evolving our business to help you become moreconnected.

We make sure that when you watch a video on YouTube,message friends on SnapChat or send your images on Instagram, youget a great service anytime, anywhere, and on any device.

We are atthe heart of the telecommunications industry working with giantssuch as AT&T, Vodafone, Telstra and Telefonica, helpingthem create an amazing new world for you where technology is beingused in amazing new ways every singleday.

In onesentence

TheBusiness / Systems Analysis Specialist has a broad and deep knowledgeof customers' business environments, operations, relevantregulatory, compliance, and governance frameworks as well asindustry standard processes, key trends, customer segments, andlines of businesses.

He / she leverages this knowledge and experienceto advise on, gather, and define business and system requirementsand processes that best reflect customer needs, based on productcapabilities and bestpractices.

What willyour job looklike?

  • Youwill act as a trusted advisor to the customer; Advise on, gatherand define current and future business requirements that bestreflect customer needs, based on product capabilities and bestpractices, ensuring high business value and influencing theinterconnections between the business processes, technology, dataand people.
  • You will lead the customer tooptimal solution, see the overall picture while maintaining a levelof detail appropriate to the context;
  • Leverage deep business andtechnology knowledge and experience, using this experience andintuition to identify requirements, assess capability gaps andpropose possible solution approach and / or new capabilities thatthe project, iteration or work effort shoulddeliver.

  • You will create strong relationshipwith the customer IT and business stakeholder group at the mostsenior levels of the organization and is familiar with customer ITplans,budget and business roadmaps.
  • Youwill lead E2E solution domain and take full responsibility for ownwork; Lead the work of other internal or external BAs and users(indirectly / matrix);
  • May provide quality review of BAs work toensure that the business analysis work is of sufficient quality tomeet solution objectives and deliver business value;
  • Managerequirements traceability and prioritization.

  • Youwill collaborate with project / line / solution manager on theplanning and estimation of BA activities; Monitor BA activities,develop and manage requirements management plan;
  • and serve as theinternal business analysis expert.

  • You will beresponsible for developing and managing practices and standards andIP within the unit / organization.
  • RequiredSkills &Experience :

  • Atleast 10 years of experience in Telecom industry and / or ITindustry, with at least 5 years of practical experience in Business / Systems Analysis, working with customer on requirement andbusiness processes definition, in a variety of complexsituations.
  • Customer-facingexperience : ability to lead and facilitate sessions, resolveconflicts, and present solution using various methods(presentations, demos, business processesetc.)
  • Wide knowledge & experience inset of products & master in E2E Business processes at leastin one, if notmost business domains
  • Wideexperience in stakeholder / clientmanagement
  • Experience in BSS and AWS ispreferred
  • Computer Science Degree or IndustrialEngineering & Management - InformationSystem
  • Why youwill love thisjob :

  • Youwill be able to use your specific insights and deep knowledge ofcustomers’ business environments to influence decisionsimpacting customer to optimal solutiondesign.
  • You will be a key member of a global,dynamic, and highly collaborative team with various possibilitiesfor personal and professional development.
  • Youwill have the opportunity to work in multinational environment forthe global market leader in itsfield.
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