Customer Service & Administrative Assistant
Mandaluyong, Metro Manila, Philippines
9h ago

Why Join Us?

Are you looking for a role that provides opportunities to develop and grow? Take the next step in your career journey with us! Well provide you with a professional support structure and benefits to ensure you can thrive.

We offer Premium HMO, awesome technology, and above-market remuneration. Our high performers are frequently invited to visit their colleagues internationally for professional development.

Were always searching for great talent to join our team. If youd like be part of a fast-growing industry leader with an exceptional company culture, wed love to hear from you : recruitment

Job Responsibilities :

Working as part of a dedicated team, you will be required to assist in all aspects of the administration processes, which may at times extend beyond the duties listed below.

In house support will be always available along with regular opportunities for ongoing external education and professional development.

  • Manage daily customer service tasks as set by the client including manual data entry and administration work.
  • Most of the requirements are based around supplying updates to customers and proof of deliveries which need to be obtained from carrier websites
  • You will be working on ticketing, managing emails, and respond to customers quickly using ZenDesk
  • You will be responsible for managing the daily workload with minimal supervision
  • Requirements

  • Must have 3 + years of relevant work experience
  • Honest, reliable, and hardworking is essential.
  • Can do attitude
  • Experience in using Zendesk is desirable but not mandatory
  • Proven experience as an Administrative Assistant, Customer Service, and Data Entry
  • Excellent time management skills and the ability to prioritize work
  • Attention to detail and problem-solving skills
  • Strong organizational skills with the ability to multi-task
  • Benefits

    Standard Job Benefits :

  • HMO on Day 1
  • Temporary Work from Home Set Up
  • Paid Time-Off
  • Quarterly Sick-Leave Conversion
  • Paid Government Mandated Benefits (SSS, PHIC, Pag-IBIG)
  • Day Shift
  • Equipment provided
  • Standard Job Highlights :

  • Work-life balance
  • Career growth and development opportunities
  • Stable organization and industry leader
  • Collaborative and fruitful company culture
  • Salary Range : 40k-50k

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