National Capital RegionKey Responsibilities : Project Portfolio ManagementÂ - Manage multiple, concurrent projects ensuring quality, on-
time and on-budget implementationsÂPlan, manage and communicate the progress of the project, achieving project milestones and maintaining momentum of the projectÂUtilize a mix of global resources within a matrix environmentÂUtilize NetSuite’s One Methodology to drive implementations to successful completion, ensuring highest degree of customer satisfactionÂManage expectations with the customer in regard to : Â Project ScopeÂNetSuite PS Delivery Model o Stakeholder Roles and ResponsibilitiesÂTimelinesÂEscalation and Change ManagementÂCommunication and Risk Management Plans.
Â Facilitate resolution of issues and roadblocksÂ - Responsible for final presentation and signoff of key milestones and deliverables, such as Project Kickoffs, Project Plans, Change -
Orders, and Status ReportsÂ - Perform post go-live summary analysis on completed projects, and share with relevant departments internallyÂ Sales SupportÂ -
Support the Sales cycle through scoping of PS engagements, Executive-level prospect meetings, and solution reviewsÂ - Help to expand PS Sales in installed base of existing customersÂ -
Present and promote the value of Oracle NetSuite Professional Services to prospective customers.Problem Solving Demonstrated experience in translating customer business requirements into workable business solutions either as software solutions or as re-
engineering initiativesÂ - Quickly assesses customer needs, develops innovative plans to solve complex business workflow, and implements these plans inÂ the Oracle NetSuite environmentÂ -
Understands theories, concepts, principles, and techniques to handle most situations without guidanceDocuments, troubleshoots and escalates Support issues outside defined parametersÂ -
Possesses a passion for helping customers find creative ways to more effectively run their businesses Autonomy Engage in the Sales process with minimal guidance from ManagementÂ -
Utilizes project resources to complete on-time and on-budget projects, securing customer references in the processÂ - Key player in managing, tracking and communicating the progress of projects, and in ensuring the quality delivery of implementation services.
Decision Making Planning customer-specific engagements, managing development and completion of the business requirements development, review and signoff process, managing the execution of deliverables while controlling scope, executing the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks, makes ultimate decisions that affect the customers’ businessÂ -
Ability to influence customers to modify current business processes to match industry leading practicesÂ - Ability to manage scope and expectations with the customer Interpersonal Skills -
Strong written and verbal communication skillsÂ - Strong presentation skills Ability to establish credibility and rapport with internal and external stakeholdersÂ -
Ability to work within project teams, and collaborate cross-departmentally - Ability to communicate effectively with functional and technical resources -
Excellent client management skills and the ability to work with customers to develop and manage a project planSoft Skills Understanding of common industry standard business practices, such as ERP, SFA / CRM, or EcommerceÂ -
Understanding of different industries and how NetSuite applies to the customer’s business practices Technical Skills Mastery of Microsoft Office productsÂ -
Experience with the following applications is a plus : QuickBooks, Great Plains, SalesForce.com, Upshot, ACT, Goldmine, MAS 90, Siebel, Oracle, SAP, PeopleSoft, JD Edwards, NetSuite (Preferred) -
Pre-sales consulting experience. Professional Experience 5 - 7 years’ experience in systems applications consulting, either internally via an IT organization or externally withÂ a consulting firm or software provider.
Â - 2 5 years’ experience in Project Management, including developing work-breakdown structures and project plans,Â most notably in Microsoft Project.
Â - Solid experience in Change Management and Business Process Mapping in support of a major IS / IT initiative You may also reach me directly at jenny.
lapitan oracle.comThe Project Manager will primarily be responsible for managing the delivery of the Oracle NetSuite implementations.
This person is a key player in supporting North American clients.