Call Center Agent Hiring! Concentrix Makati! Telco Account!
Makati, Philippines
6d ago
source : Bossjob

Make that bold move today! Join Concentrix as a Customer Care Specialist!As a Customer Care Specialist, you will deliver support to the customers and clients of the world’s biggest and best brands.

You will also be responsible for :

  • Answering incoming calls from customers
  • Resolving customer inquiries / requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilize various Concentrix and client-based tools and applications for customer management and servicing
  • Provide cutting-edge service in a friendly, confident and knowledgeable mannerBasic Qualifications :
  • 18 yrs old & Above
  • At least HS or Sr. HS Graduate
  • with or without Call Center Experience
  • Good English communication skills
  • Working knowledge on computers
  • Good customer service, multi-tasking and problem-solving skills
  • Willing to work in shifting schedule
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