Lobby Attendant
Benchmark Resorts And Hotels
Rubenstein Forum at The University of Chicago, Chicago, IL
3d ago

Job Description Summary :

BASIC FUNCTION : The Lobby / Public Space Attendant is responsible for maintaining the cleanliness of the lobby areas, pre-function spaces, meeting rooms, hallways, public restrooms, employee restrooms, property internal offices, building entrances, elevators, stairwells and sidewalks.

Job Description :

BASIC FUNCTION : The Lobby Attendant is responsible for maintaining the cleanliness of the lobby areas, pre-function spaces, meeting rooms, hallways, public restrooms, employee restrooms, property internal offices, building entrances / exits, elevators, stairwells and sidewalks.

QUALIFICATIONS : EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

Housekeeping experience desirable. Ability to work on feet for an extended period of time. Basic knowledge of chemicals and their uses.

Working knowledge of electronic devices. Passion for customer service and good verbal communication skills, basic writing skills.

Flexible schedule, able to work evenings, weekends, and holidays when needed.

ESSENTIAL FUNCTIONS :

Required to wear PPE for all tasks and responsibilities. Acquire daily assignments, keys, radio, and special requests from your supervisor at the beginning of your shift.

Ensure daily cleanliness of entire lobby area : dusting, polishing, sweeping, mopping, vacuuming and furniture placement.

Deep cleaning of assigned areas including, but not limited to : shampooing of carpets, window washing, dusting light fixtures, and guest elevators (including elevator tracks).

Polishes all metal sign displays and stairway handrails. Checks and cleans all public restrooms, on a frequent basis throughout the day / evening, replacing paper supplies as needed using proper Cleaning Standards.

Checks, cleans and re-stocks employee restrooms daily. Remove trash and vacuums carpets in internal offices. Sanitize, check and replenish your supplies and cleaning tools at the beginning and end of your shift.

Report all maintenance needs and special cleaning needs. Return lost items found in meeting rooms, hallways, or back of the house to the designated "lost and found" area with the date, where it was found, description of the item, and finder's name.

Practice safety standards at all times. Clean up spills immediately.

MARGINAL FUNCTIONS :

Perform other related duties as requested by management. Remain alert, courteous and helpful to guests and co-workers at all times.

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