Manager – Site
CRST International
3d ago

Summary :

The Manager-Site is responsible for supervision of daily driver and scale house activities and assigned equipment. This includes close coordination with customer operations, dispatching freight, load building, customer service, counseling drivers on safety and policy issues, payroll and billing, safety management, and other related activities.

Job Responsibilities :

  • Manage a staff of office individuals and drivers to ensure high delivery of customer service and fleet profitability.
  • Perform all aspects of dedicated customer service including, load booking and service failure resolution.
  • Manage daily planning of equipment and drivers while ensuring high utilization.
  • Act as liaison between the customer, drivers, and internal departments.
  • Develop relationships with drivers to improve driver performance and encourage retention.
  • Authorize pay related items.
  • Ensure safety procedures are followed.
  • Help create and manage customized Key Parameter Indicators (KPI) to help ensure goal attainment.
  • Ensure safety procedures are followed.
  • Experience, Qualifications, Education :

  • 2-3+ years experience in the transportation industry preferred
  • HS Diploma or GED
  • AA or BA in a relevant field highly desired
  • Previous management experience in a relevant field preferred
  • CRST is an EOE. Successful candidate will be subject to a pre employment background check and drug screen.

    Tagged as : Operations

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