The Sales Admin Supervisor shall be responsible for the supervision and monitoring of activities of all the staff under the Sales Admin Departments.
Act as team leader of the department responsible for the effective and timely execution of all the duties under the department.
Oversee all the documentation, quality checking, file setting up and requirements completion for all clients.
Safeguard all client documents that are in the custody of the Sales Admin Department.
Establish strong relationships to clients
Handle complaints, provide readily available solutions or escalate to the management for guidance; follow up to ensure resolution.
Serve as point of contact for coordination with other departments.
Ensure that certain quality standards and requirements set for the department are perfectly achieved to avoid risks.
Check the default responses to be replied to clients for their concerns.
Act as immediate consultant of all the departments for handling and responding to client inquiries and concerns
Check and ensure that all customer interactions are properly recorded for future reference.
Represent the department on all coordination and management meetings.
Guarantee that all outputs described in the department’s KRA / KPI are delivered according to schedule.
Provide necessary training and coaching to sales admin staff.
Candidates are invited to apply online or walk-in to our office :
Batangas Office : 3 / F Unit 3-C JR Business Complex Bldg., Ayala Highway, Lipa City, Batangas (Near Mary Mediatrix Hospital, Big Ben & Robinson's City Lipa)