Document Control Support 5-(2202355)
Description
I. Basic Purpose of the Job
Responsible for the over-all performance of the team concerning Quality Data KPI and Indices such as Cycle time, Total Productivity and Quality which includes New processes, Product data configuration and handling customer feedback / concerns
Responsible for the over-all performance of the team concerning Quality Data KPI and Indices such as Cycle time, Total Productivity and Quality which includes New processes, Product data configuration and handling customer feedback / concerns
II. Major Duties and Responsibilities
Generate team KPI reports
Supervise over all team performance to ensure goals and target are met Cycle Time and Priorities, including compliance to SOP’s
Oversee Team’s new and ongoing projects.
Support company Integrations and Post Go live activities
Come up with work arounds on new Processes and new project deployments
Propose enhancements on process and systems for continuous improvements impacting team performance and quality of work.
Hold and Conduct Product related meetings and update team on Target goals and business situations
Preparation of reports regarding process and system issues, corrective actions taken, project status and long term plans on performance improvements
Managing Internal and External (Off Shore) Customers addressing their concerns by thorough review of the situation and giving detailed actions in a timely manner
Provide updates to management on system and process issues that cause Quality incidents and delays in the execution of deliverables
Ensure 100% compliance and participation of the team to company programs and improvement activities, survey and certification as such.
Performs other administrative functions such as people skill enhancements by providing or sourcing out necessary trainings
Recognizes outstanding performances of subordinates and recommends for recognition
I. Education
Graduate of IE or BS Engineering course with an equivalent experience on semiconductor manufacturing operations
II. Experience
With at least 3 years hands-on experience in Semiconductor industry
Familiar with Manufacturing Execution system is preferred
Supervisory experience is an advantage
III. Skills
With good communication skills (verbal & written) & customer centric, works well under pressure and fast pace environment, assertive, passion for learning, achievement and excellence.
With good computer skills and proficient in MS Office Application
Knowledge of ON Semiconductor Data Management System and processes (AGILE, Oracle, DocServer, EDAC, Hyperion and MBOI) is preferred
With Advance People handling and strong management skills ability to manage and develop 5-10 direct reports.