Onsite Support Engineer (Southern Mindanao)
Novare Technologies, Inc.
Tagum, Philippines
7d ago
source : ictjob.ph

JOB DESCRIPTION :

  • Provides Onsite IT Support for the client's branches within Southern Mindanao
  • Conducts assesment and troubleshooting procedure
  • Document issues and resolutions for reference thru trouble tickets and track issues til resolution
  • Troubleshoots issues by using all the available resources that the group has
  • Handles escalation and coordination with solutions engineers and technical counterparts if problems cannot be resolved
  • JOB REQUIREMENT :

  • At least 6 months experience as Helpdesk / Service Desk Support
  • Knowledgeable in Helpdesk / Ticketing System
  • Good communication skills
  • Graduate of any IT related course
  • Willing to undergo shifting schedule
  • Fresh graduates who has experience in helpdesk support and good communication skills are also welcome to apply.
  • Willing to undergo a project-based employment with 6 months initial contract which is renewable and there is a possibility of absorption depending on the performance.
  • Willing to work within Southern Mindanao
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