Get Hired Scheduling Analyst - Japanese Speaker
NeksJob Philippines
Makati, National Capital Region (PH), PH
5d ago

Responsible for planning, creating and communication of schedules for one or multiple projects

Headcount tracking and Capacity planning for assigned project / s

Forecasting headcount, call capacity, SL delivery on a regular basis

Identifying opportunities and suggesting way to improve efficiency of staffing and scheduling to management

Carrying out regular reporting and data management activities around scheduling and capacity planning"

Scheduling Analyst - Japanese Speaker

Salary : 45000 (Open for Negotiation)

Qualifications :

  • Minimum 1 year call center experience in Workforce
  • Management or Supervisory position
  • Japanese Speaker
  • Must be willing to work onsite
  • Proficient in MS Excel
  • Proficient in any WFM tool (preferably IEX)
  • Good analytical and numerical ability
  • Good oral and written communication skills
  • Flexible schedule and impeccable attendance record."
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