Responsible for planning, creating and communication of schedules for one or multiple projects
Headcount tracking and Capacity planning for assigned project / s
Forecasting headcount, call capacity, SL delivery on a regular basis
Identifying opportunities and suggesting way to improve efficiency of staffing and scheduling to management
Carrying out regular reporting and data management activities around scheduling and capacity planning"
Scheduling Analyst - Japanese Speaker
Salary : 45000 (Open for Negotiation)