Transec is need for Product Trainer! With your experience in developing and maintaining product documentation and executing a strategic training plan to meet the overall company objectives, you are what we are looking for!
What you will do :
Create, organize, and maintain Help Center articles, product tutorials, talk tracks and canned responses to ensure they are accurate and up to date with the company’s continuous release cycle.
Provide training and certification to internal team members.
Deeply learn the company’s products and services.
Track, measure, and fill out metrics with high degree of accuracy and speed.
Communicate directly with our client on a regular basis.
What you need to succeed :
Bachelors / College Degree in any field; IT-related course is preferred.
Must have at least 2 years work experience as a corporate or product trainer in the BPO industry.
Effective communicator with excellent speaking and writing skills in English.
Ability to write on a technical capacity is a plus.
Knowledge in Google Apps, Salesforce and Jira is a huge plus.
Willing to work night or graveyard shifts.
Company perks we offer :
Competitive salary package
Fixed schedule and consecutive rest days
Medical and dental benefit
All-expense-paid team events
Career growth (Transec focuses on internal promotion)
Real work-life balance
Productive yet low-stress work environment
Open door policy
If you feel you have what it takes for this position, we would love to hear from you! Please send your resume and portfolio to careers transecbpo.com.
DISCLAIMER : As much as we would like to get in touch with every one for showing interest in this job opening, we would only be able to reach out to shortlisted candidates. Thank you.