Server Administrator
telus international
Ortigas Center, Philippines
2d ago

Description and Requirements

  • Provide first level support from various constituencies. Investigate and troubleshoot issues.
  • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
  • Perform daily systems monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes.
  • Review system and application logs, and verifying completion of scheduled jobs and tasks. Provide first level diagnosis and remediation of issues.
  • Install, rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project / operational requirements.
  • Provides monitoring and troubleshooting support of enterprise server systems.

  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
  • Configure / add new services as necessary.
  • Qualifications :

  • Working exposure on server OS and hardware.
  • Working technical skills within one (1) of the core technical proficiencies (Windows, Linux, UNIX, and Vmware).
  • Working knowledge of networking discipline, third party software installation and support Netbackup, Remedy, SCCM, etc.
  • Working knowledge of enterprise monitoring / server predictability performance trending and reporting.
  • Working knowledge of system hardening environment security, SW / HW problem determination and resolution
  • Working knowledge of backup monitoring and trouble shooting.
  • Good troubleshooting, analytical and problem solving skills.
  • Good customer service and communication skills (both oral and written), coordination, prioritization and organizational skills.
  • Ability to work in a team atmosphere and can handle steep learning curve.
  • Decision-making skills demonstrated through incidents with medium to high impact on operations (SLA, escalations, etc).
  • Equivalent Bachelor's Degree
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