Mainly responsible for managing the RA control operations team : 1. Setup & operationalize the RA controls across different revenue streams2.
Investigate RA issues and perform root cause analysis, and recommending mitigation and remediation procedures3. Coordination with various technical and business units regarding RA-
related processes and issues (e.g., follow up with line functions for rectification of exceptions noted)4. Track issues and periodically provide updates to management on the team's status and issues handled.
5. Assists in projects or special assignments, where needed6. Review RA operation's internal processes and support implementation of process optimization functions.
7. Ensure that target Revenue Leakage Recovery are met.8. Develop / recommend policies and procedures for RA control operations