Work as a liaison between the business (FRSS Globally) and the technology teams in charge of developing automation solutions
Analyze the processes assigned and identified for automation and assist with the requirement gathering, understanding the existent process and driving the project to the best automation solution
Create the required documentation and coordinate proper reviews between technology and the business and overseeing the UAT.
Identify all the required documentation and ensure it is completed not only by filling it out but also by working with the business as technology experts when required
Work with the project delivery team to coordinate meetings with the business and complete the required documentation
Work closely with the SMEs on analyzing the processes assigned and identified for automation
Provide weekly updates to all the parties involved
Understand and make sure all the Risk and Control requirements are properly met and documentation is filled as expected
The Senior BA should be capable of providing a recommendation to the business on what approach should be better to take in order to properly automate the process and when required suggest the technology(ies) available or if the process should not be considered for automation
Manage the document repository for all the requirements per project and ensure they are properly maintained
Provide project management support as needed on the identified projects when required by the project delivery team
Assist in ad hoc requests from Management.
Maintain, coordinate and report the deliverables committed.
Education : Bachelor degree in Industrial Engineering, Finance or Computer Science
Minimum 5 years of work experience as a Business Analyst or related. Project Manager experience is a plus
Financial Services Organization experience preferred.
Highly proficient in the use of desktop tools and software such as Excel, Outlook, SharePoint, PowerPoint, Access and Visio
Preferred Scrum / Six Sigma Certifications.
Minimum of 2 years of proven continuous improvement experience
Basic Knowledge in programming languages (C++, C#, JAVA, Python, etc.)
Strong ability to influence people without direct authority.
Willingness to consistently innovate
Strong work ethic
Strong customer service and relationship management skills
Strong project management skills
Ability to develop constructive and cooperative working relationships with cross functional team members
Ability to communicate effectively and facilitate meetings
Project Oversight and Decision Making
Ability to plan work systematically and practically
Ability to analyze complex information and evaluate results to choose the best solution to problems
Ability to adapt to constant changing needs of the business
Self-motivated with the ability to make decisions in the absence of detailed instructions
Capability of identifying the efficiencies of day to day processes
Bachelor’s / University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - PH
Time Type :
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