The Team The Supply Chain Technology & Operations team supports CBRE’s organization globally. The team focuses on providing the foundations and engine of a world class supply chain and procurement organization for Real Estate and Property professionals to work effectively with clients leveraging best-in-class processes and tools to deliver meaningful outcomes.
The Supplier Enablement Analyst is responsible for the enablement of supplier’s as part of CBRE’s Procure-to-Pay platform implementation.
This position requires someone who can work independently, is a self-starter, and able to respond in a matrixed, fast-paced environment.
The ideal individual must have the ability to multi-task while maintaining full attention to details and priorities.The Supplier Enablement Analyst enables suppliers for CBRE’s Procure-to-Pay implementation per the defined enablement strategy.
They partner with suppliers to ensure they are enabled and ready to operate in the Coupa environment by the dates defined in the project plan.
Excellent time management skills with advanced Microsoft Office skills are required, specifically in Excel to manage large amounts of information.
Superior customer service experience is needed to interact with suppliers while maintaining a positive image to all CBRE stakeholders at all times. Key Responsibilities
Gather and maintain supplier data
Perform supplier outreach and follow-up per defined processes
Track and provide updates on status of supplier enablement
Follow-up with suppliers and internal stakeholders on actions related to supplier enablement
Provide support to suppliers during and after onboarding including setup activities and training
Organize meetings and calls with suppliers and internal stakeholders for enablement and catalog management
Coordinate all communications related to supplier enablement and catalog management
Provide 1 : 1 supplier training
Create and maintain Standard Operating Procedures and supplier training documentation
Track and update status of supplier enablement project waves and execute weekly reports and dashboards
Manage all business process and system escalations through the proper channel
Provide additional support to the project team as requested
Attend to project team meetings and provide additional support to the project team as requested
Required Knowledge and Skills :
High attention to detail, and accuracy, within a high-volume work environment
Ability to work productively within a large, complex organization with a myriad of legacy purchasing practices
Ability to work with minimal direction
Comprehensive understanding of external factors that impact the business
Proven project management, financial analysis and problem-solving skills
Enthusiasm and drive to succeed
Excellent written, verbal, and presentation skills
Strong analytical skills
Passion to provide great service to internal customers
Qualifications and Education :
Bachelor's degree in Business Administration, Engineering, Computer Sciences or related field from four-year College and / or University
Minimum three years of experience and / or training
Skills / experience in Coupa P2P enablement is a plus
Proficiency in various computer applications, MS Office (Word, Excel, and Outlook), and others
Ability to support EMEA working hours