Czech IT Operations Specialist (Free Visa Processing)
J-K Network Services
Manila, PH
5d ago
source : Bossjob

Company Profile : This is one of the biggest and most well-known contact center in the Philippines. This company specializes in providing IT, Consulting, and Operations support.

Position : Czech IT Operations Specialist

Industry : BPO Company

Location : Negotiable

Salary : Metro Manila

Schedule : Shifting Schedule

Work Set-up : Temporary Work from Home setup

Benefits :
  • Sick Leave
  • Sick Leave
  • Vacation Leave
  • Free Visa Processing
  • Healthcare Insurance (HMO) & Life Insurance coverage from Day 1 of Employment
  • Allowances
  • Night Differential
  • Retirement Plan
  • 13th Month Pay
  • Government mandated Benefits
  • Temporary work from home setup
  • Responsibilities :

  • Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution.
  • Maintaining high customer satisfaction ratings and service level agreements
  • May complete and resolve non-call customer contact requests received by mail, web or email.
  • Performs customer request / problem identification and follows defined procedures to resolve correctly.
  • Requirements :

  • Preferably Bachelor Degree Holder
  • Open for native Czech speakers and to Filipino fluent in Czech and English
  • Background in Technical Support, Support Engineering, and Java is a plus
  • Technical knowledge and background is a plus
  • Java, Nodejs, and JSON languages is a big advantage
  • Recruitment Process :

  • Resume screening
  • HR interview
  • Language assessment
  • Project Manager’s Interview
  • Final Interview

  • Register now on our website to be updated with our Bilingual Job Openings : https : / / / register
  • Send your resume to : jkeuro.openings
  • Contact us for more inquiries :

    Mobile : (+ 63) 917-638-1992 (+63) 917-638-1962

    Sun / Smart : (+63) 969-321-0130

    Look for : Ms. Chloe

    Visit our Facebook Page for more job openings and updates!

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