Support Specialist
Manila, PH
4d ago

MonetizeMore builds industry leading ad technology that is seen by more than 300M people per month. The company has been running for 10 years achieving consistent double digit growth each year with a team of 100+ team members spread across the globe.

MonetizeMore offers location and schedule freedom to every one of its team members. That means that you would have the lifestyle autonomy to choose to work from anywhere in the world, during the time of day you prefer. This new-age work lifestyle would enable you to engineer your ideal lifestyle. Say goodbye to endless commutes, stuffy business attire and the arbitrary 9 – 5 work day. Take your life back into your hands by joining the MonetizeMore team!

This is your opportunity to join MonetizeMore’s team of first contacts with some of the largest websites in the world. Be heavily involved in the company’s onboarding process, analyze websites for Google Policy, help publishers solve ad related problems and attain valuable experience with leading Google ad technology. Join a company culture that rewards creative thinking, intrepid attitude and results driven behaviour. Take your skillset to the next level with some of the best minds in the ad technology industry to make a real difference with MonetizeMore.

Job Summary

Overall, MonetizeMore is looking for someone who:

  • Fast Learner
  • Dynamic thinker
  • Has experience in Customer Support

Responsibilities and Duties

  • Handles publisher inquiries via Email or Chat
  • Completes website and traffic pre-screening to comply with Google's Terms of Service on Display Advertising
  • Ad Exchange account set up
  • DoubleClick for Publishers (DFP) set up
  • Spot-check of websites to ensure Google Terms of Service compliance
  • Assist in the setup of AdSense and AdX in DoubleClick for Publishers (DFP)
  • Handles internal requests from different Monetizemore departments / Sales Team/ Finance
  • Reports directly to the Support Lead

Qualifications and Skills

  • English language fluency - verbal and written
  • Has clear communication skills 
  • Time management skills
  • Goal-Oriented (Ambitious/Determined)
  • Can work on flexible schedules
  • Takes initiative (Curious/Inquisitive)
  • A team player (Team-working Skills)

Benefits and Perks

  • Flexible schedule
  • Location freedom
  • Results based incentives

If you think you are a good fit to join the MonetizeMore support team, please fill the application and give specific reasons what sets you apart. We hire individuals not robots so don’t be afraid to show a little personality ;)

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