Job Description :
âªManaging incoming calls and customer service inquiries
âªIdentifying and assessing customersâ needs to achieve satisfaction
âªResolve service problems by clarifying the customerâs complaint via phone, email, or social media
âªProvide appropriate solutions and alternatives, follow up to ensure resolution
âªKeeping records of customer interactions, transactions, comments and complaints
âªMust be at least College Graduate
âªNo experience necessary but a welcome advantage!
âªMust be able to speak in English
âªGood communication and written skills
âªGood problem â solving skills and focus on quality
Enjoy the following Benefits
13th Month Pay, Overtime pay, Night Differential, Non Taxable Allowances
Competitive Salary package, Healthcare Benefits, Exciting performance bonuses
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Directions : When travelling by MRT :
When travelling by MRT :
â¢From MRT Ayala Station, ride the Ayala jeep at the Shell station.
â¢Get off in front of Insular Life.
â¢Walk to the corner of Paseo and Sedeno.
â¢Turn left to Sedeno.
â¢Turn left to Valero.
â¢139 Corporate Center is located beside Pancake House and Family Mart. We are on the 20th floor,
When travelling by LRT :
â¢Take LRT to Buendia / Gil Puyat Station.
â¢Take Bus and get off Paseo Center.
â¢Walk to the corner of Valero and Sedeno.
â¢139 Corp. Center is located beside BPI, between Family Mart and 7 Eleven. We are on the 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St.
Salcedo Village, Makati City, Philippines