A SNAPSHOT OF YOUR ROLE
As an Outbound Sales Representative, you are an important component in the business. Your day could see you :
Establish and maintain a high level of customer satisfaction in all sales transactions
Consistently meet or exceed weekly and monthly sales activity goals by utilizing sound telephone-based selling approaches
Possess excellent sales pipeline management skills
Close prospective customers using working knowledge of the partnered retailers
Handle all out-going phone calls with courtesy and professionalism
Multi-task to solve customer problems, take orders and answer inquiries while completing other assigned tasks
Work with other departments / retailers as needed to resolve customer inquiries
Demonstrate strong verbal and written communication skills, including appropriate grammar and punctuation.
Promote and demonstrating Acquire’s values internally and externally
A BIT ABOUT YOU
Must have at least 1 year of Outbound Sales Experience
Preferable with a B2B sales background
Professional experience in a call center environment
Be proficient and experienced in Windows workstation
Places a high value on customer success, working with both internal and external customers
Able to analyze and provide creative solutions
Excellent stakeholder management experience
Able to solve problems and work under minimal supervision.
Adept in learning new workflows and tasks
With a working knowledge of CRM
WHAT SUCCESS LOOKS LIKE
High customer satisfaction.
Achievement of pre-defined KPIs and SLAs.
Excellent feedback from customers.
WHAT WE VALUE
We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values :
Ambition : Voice and measure your goals.
Collaboration : Brilliant jerks can be brilliant elsewhere.
Impact : Do, get it done, create impact.
Judgement : Make wise judgment calls, putting the team and business at heart.
Leadership : Continuous improvement starts with independent action.
Leverage : Do more with less, master the art of leverage.
Passion : Be positive, bring passion and energy.
Transparency : A transparent team can help each other.
Acquire BPO is a business outsourcer with a vision is to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.
Join the A-Team and experience the A-Life!