Love helping people build better relationships and passionate about delivering great service? Believe that there’s a better way to scale and grow a business?
We have just the role for you.
Zendesk is looking for a HR Shared Services Coordinator. You are genuine, listen to your customers and you strive to make things beautifully simple.
You consistently strive to make the people around you better, while making processes simpler and more effective.
In this role, you will balance the transactional workflow for Zendesk’s Employee Services organization, support the team, and help us stay within compliance.
Meanwhile, you will continually look at ways to improve how things are done!
Responsible for all HR data entry, maintenance & upkeep of records on Workday.
Carry out day-to-day HR processing tasks for our Talent Acquisition, HRIS, Total Rewards, HRIS, Talent Development and Mobility teams.
Ensure compliance with data entry (e.g. probation periods, contractual requirements).
Responsible for responding to employee questions through our ticketing system.
Responsible for responding to employee questions via Slack.
Participate in ad-hoc HR projects (e.g. Rewards cycle).
Make sure we are applying company policies and procedures appropriately.
Keep making our team and processes better.
Knowledge, Skills, and Abilities :
Fantastic communication skills and work well with others.
A great teammate who helps make everyone successful.
Comfortable presenting to individuals and small groups.
You have experience with, and enjoy using and learning, HRIS systems.
Proficient with local statutory regulations and implementations.
Know your way around Google Docs & Workday.
You are an expert in the details; You set priorities well and always follow through.
BS / BA degree preferred with demonstrated at least 2 years of general HR experience.
Outstanding verbal and written communication skills; comfortable with giving and receiving open, constructive feedback in a way that fosters trust and respect.
Detail-oriented and excellent organizational skills; accuracy is essential.
Inventive, proactive and able to independently manage shifting workloads in a high-paced and ever-changing environment. You know how to prioritize and deliver on opportunities.
Outstanding judgment and ability to balance the needs of the company, managers, and employees.
Strong attitude for continuous improvement and exceeding client expectations.