PMO Coordinator - Cantonese
Lancesoft Philippines
Taguig, Philippines, Malaysia, Malaysia
1d ago
source : Dream Career Builder

Duration 6-7 month

Location -Malaysia (WFH)

Salary : MYR 7000 Per Month All Inclusive

End Client - HP

Job Description- The candidate should be Cantonese speaker, with minimum English and / or Mandarin.

Activities required :

Monitor the Process Mailbox for incoming PO's

Validate the PO's Work with IWG in case the PO is incorrect / incomplete

Create the Ordering Package (Documentation, PO, DART's)

Submit the package to Biz Ops for order loading

Follow up with Biz Ops for SO#

Track with Country TM / SDM until device installed

Enter the PO details in the Regional Tracker

Update the status of the PO in the Regional Tracker

Liase with the customer for required / missing information

Escalate in case order loading not complete within 5 business days

Escalate the delivery delays (anything more than 6 weeks)

Maintain the central repository of all the PO's

Share the weekly PO status report with the customer

Track the solution licenses

Ensure the device is reflecting in DCC

Maintain the MSL of the devices

Assist the Global CSM with requested reports

Share the MSL with the SDM and CSM on weekly basis

Cascade the key information received from lead region

Maintain the project Deal Source up to date

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