Client Support Associate
SG Interactive, Inc.
Makati, PH
1d ago

Job Description

What does Slidegenius do?

Slidegenius is the premier global Presentation Design Agency with over 100+ employees. Our team of designers provides presentation design solutions to over 3,000 clients including Adidas, Reebok, Facebook, Blizzard, Delta Airlines, NASCAR, JP Morgan, and many more.

We work with clients both big and small, providing us with new and exciting projects every day. In addition to PowerPoint, we offer a wide array of print services.

What the heck is a Client Support Associate?

  • Maintain, expand and re-engage with the current database of prospects to generate qualified leads & meetings for SG Interactive’s Sales Team.
  • Exhibit the organizational skills to efficiently manage an individual pipeline of prospects to the point where a meeting is scheduled.
  • Coordinate with U.S Sales Team and appropriate decision makers of targeted organizations.
  • Must follow up with prospects in a timely manner.
  • Coordinate with the Sales and Marketing team to execute successful marketing campaigns.
  • Use online resources to map out organizations and determine potential initial points of contact.
  • Identifying opportunities, developing and implementing Account Action plans.
  • Developing customer marketing concepts that will increase SG Interactive’s Exposure.
  • Effectively maintaining records of sales contacts, sales activities and customer interactions utilizing SG Interactive’s Salesforce.
  • com management platform.

    What is the office culture like?

    Each SG Interactive office has its own fun and unique culture, developed by the diverse teams of designers and managers that work there.

    At the root of each office environment lies the foundational culture that was grown at our headquarters in San Diego.

    Here in Manila, a city full of heart, we reflect that description in our office environment. Covering Asia hours and then some, the Asia office culture mirrors the collaborative foundations from our San Diego HQ to bring 24-hour coverage to SG Interactive.

    This has grown an environment of next level collaboration a unique mix between independent space, colleagues within and across departments always willing to jump in and lend a hand, and an overall no-fuss can-do attitude.

    We strongly support each person's personal time, leading us to work hard and work well together so that when you go home, you can really go home.

    We enjoy all types of music, corny jokes, and a whole flurry of other interests brought about by each new person who joins the team.

    Am I going to be able to grow with this company?

    We offer a structured and transparent path for each member of the team. You will know where you stand at all times and your manager will highlight exactly what needs to be done in order for you to get to the place you want to be.

    In addition to offering growth within a given department, we also allow for inter-departmental growth if you show an aptitude in another area.

    And the growth doesn’t stop there, as the company itself is growing at an amazing rate, providing new and exciting opportunities for our team every day!

    Okay, so What's the catch?

    The catch is that you have to bring your A’ game. We expect our employees to bring positive, creative energy into the office everyday.

    That way we can face any challenge that gets thrown our way, knowing that we will be able to lean on each other for support

    Where do I sign up?

    If you think this position is a good fit for you and that you are a good fit for us, we would love for you to send in the following for us to review :

  • Resume
  • Cover letter
  • Link to portfolio (digital or download)
  • Monthly / Salary request based on a 40 hour work week
  • Minimum Qualifications

    What sort of qualifications do I need?

  • A 4-year degree in business or related subject is preferred or equivalent experience
  • 1 to 3 years of BPO, Inside Sales, or Prospecting experience
  • Excellent Verbal & Written English skills with no accent
  • Experience in a customer-facing cold calling role
  • Ability to work effectively without consistent direct supervision
  • Must be detail-oriented with a strong ability to interpersonal communication
  • Strong verbal and written communication skills
  • Team player with exceptional networking skills
  • CRM experience is highly preferred
  • Show an ability to conduct research using various online resources
  • Must show advanced problem-solving skills relating to diligently researching out to prospective clients
  • Basic Microsoft Office skills
  • Willing to work on shifting schedule
  • Perks and Benefits

  • Single Parent Leave
  • Medical / Health Insurance
  • Paid Sick Leave
  • Free Lunch or Snacks
  • Paid Bereavement / Family Leave
  • Paid Holidays
  • Paid Vacation Leave
  • Maternity & Paternity Leave
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