Call Center Agent Specialist
Diavox Network Incorporated
Makati, Philippines
1d ago
source : Bossjob

Job SummaryThe primary function of the Customer Service Representative (CSR) is to communicate with our customers and provide information about our products.

This is a VOICE account- all applicants must be fluent in EnglishSample tasks include : Answering customer inquiries (Inbound x Outbound) - mostly outgoing callsUpdating the database through our online portalAdvising customers if there are any changes / updates with regards to our products and servicesUSA Account - Automotive (Pacific Standard Time)Job Type / CategoryWork Schedule : Tuesday - Saturday.

Fixed ScheduleCustomer Service / Full-time / Outbound callsIn-House Account : from the Automotive IndustryJob SummaryThe primary function of the Customer Service Representative (CSR) is to communicate with our customers and provide information about our products.

This is a VOICE account- all applicants must be fluent in EnglishSample tasks include : Answering customer inquiries (Inbound x Outbound) - mostly outgoing callsUpdating the database through our online portalAdvising customers if there are any changes / updates with regards to our products and servicesUSA Account - Automotive (Pacific Standard Time)Job Type / CategoryWork Schedule : Tuesday - Saturday.

Fixed ScheduleCustomer Service / Full-time / Outbound callsIn-House Account : from the Automotive IndustryRequired Education, Skills, and QualificationsWe are looking for highly motivated individuals who can work with minimal supervision.

Applicants MUST have excellent English communication skills- speaking and writing.Ideally with experience in the BPO industry for at least 6 monthsAmenable to work on a night-shift schedule (12MN-9AM)Experience in handling International accounts - plus points!Must have experience in Customer ServiceSales or Marketing background - plus points!Must have basic knowledge of Microsoft applicationsPerks and Benefits : Free food every dayPremium HMOUnique benefits (will be discussed once hired)Competitive SalaryMonthly Incentives (Performance + Attendance) Fixed ScheduleHiring ProcessONE interview ONLY Start ASAP!

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