Customer facing position responsible for the medical and scientific support of key opinion leader and customers, thus leveraging the spread of knowledge and reputation of Ferring and its products.
This lays the foundation of business achievements for the responsible products.
Customer liaison and support / development of key and regional opinion leaders (KOL / ROL e.g. Leader of relevant university hospitals)
Provides high quality medical and scientific support / communications to internal and external customers (e.g. advisory board meetings, regional training courses / workshops together with KOL / ROL, support of speakers with presentations and literature research)
Develops and manages Phase IV studies and IIT and ensures that proposals are aligned with medical objectives within Ferring locally and globally.
This includes the whole process according to the SOP. Furthermore study projects need to be in line with commercial objectives.
Ensures that planned local medical activities are transferred to physicians by sales representatives
Maintains high level of scientific and technical expertise in therapeutic areas. Develops and increases knowledge of medical literature.
Prepares and presents critical reviews of scientific publications and congresses, internally and externally.
Completes necessary documentations in order to ensure knowledge preservation (CRM reports). Use necessary tools to develop and follow up on strategic measures (project plans).
Writing and ensuring timely submission of locally relevant abstracts at congresses
Crossfunctional support of Market Access activities.
Monitoring of competitor activities
Answering product- and indications specific customer FAQ's. This is done in substitution for Head MSL and Manager Medical Services
Perform role of Deputy Local Safety Officer (DLSO) and Deputy Local Complaints Coordinator (DLCC). In the absence of the LSO / LCC, should receive reports of Adverse Events and Product Complaints and manage in compliance with GXP procedure / policy.
Responsibility as Deputy Local Safety Officer (DLSO) and Deputy Local Complaints Coordinator (DLCC). In the absence of the LSO / LCC, should receive reports of Adverse Events and Product Complaints and manage in compliance with GXP procedure / policy.
Ensure that Medical Enquiries received and responses given are recorded through a Medical Information Log particularly those that are outside the approved label, Ensure monthly reconciliation of safety information and information received via the Medical Information process.
Ensure that the field force are trained and updated with the latest medical information relevant to the therapeutic areas we participate in.
Ensure compliance of promotional materials with prescribed guidelines.
Leadership skills of small teams