Social Media Analyst
Manulife Financial Corporation
Quezon City, PH
10d ago

Job Description :

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

Job Description Summary :

Responsible for supporting the Social Media monitoring and reporting needs of assigned Business Unit and MBPS.

Key Accountabilities :

  • To create and analyze reports on different social media platforms
  • To actively monitor and engage with all forms of Social Media (e.g. Facebook, Twitter, etc)
  • To act as one of the key points of contact for social media queries, developing a response process, engaging with potential and existing clients
  • To work flexibly and carry out additional roles within the Team as may be agreed from time to time
  • Provide analysis and recommendations as the program evolves and can be reviewed
  • Research and administer social media tools on a daily basis in support of clients’ social media strategy
  • Monitor and evaluate social media results on a daily basis in coordination with client goals and benchmarks
  • Communicate to the team and management on project development, timelines, and results
  • Work closely with the other team members to meet client goals
  • Keep pace with social media and internet marketing industry trends and developments
  • To be an expert in using Social Media Measurement and Insights tool like Hootsuite and Brandwatch
  • Proactively search for new Social Media tools and updates that may help grow the business
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