IT Software Manager
RBT Consulting
Makati, National Capital Region (PH), PH
3d ago

Duties and Responsibilities :

  • Perform job functions consistent with the corporate vision and mission statements and the core values of the company; ensure that subordinate employees perform their respective functions in like manner
  • Plan, organize and control the operations and activities of the work unit; prepare and secure approval of the budget in support of such operations or activities
  • Provide overall supervision of all technical projects and deployments
  • Provide mentoring, advice, and guidance to technical personnel during deployments on the performance of their service delivery to clients
  • Participate in the pre-sales meetings and conferences between the sales force and the key representatives of named accounts to respond to inquiries and concerns and consequently define the latter’s technical requirements
  • Respond to clients’ inquiries and requests beyond the competence and authority of the Technical Associates
  • Review project and / or deployment status reports identifying areas requiring action particularly in relation to ensuring that deliverables, as committed to client organizations, are provided as scheduled and in accordance with product and service quality specifications
  • Participate in the generation of ideas and strategies for the development of marketable services and solutions; initiate indigenization of existing and acquired systems for the local and company-specific application
  • Assist in the collection of accounts from client organizations and prepare recommendations on action to take for overdue / aged accounts
  • Prepare weekly planner on activities to be undertaken and prepare reports on actual results, outputs, and accomplishments based on plans at the end of the week;
  • consolidate accomplishment reports into monthly performance reports

  • Submit to superior officers’ periodic reports on the operations and activities of the work unit with corresponding analysis and recommendations
  • Participate in collegial planning for policies, procedures, and systems, problem-solving, decision making, and performance monitoring through participation in standing and ad hoc committees, task forces, and project teams
  • Provide training and development interventions to subordinates in the form of on-the-job training and mentoring or the facilitation of formal learning sessions;
  • plan and execute technical certification path for the technical personnel and their career planning and development

  • Manage and control planned and intervening activities of subordinate employees concerning the performance of their job functions and completion of task assignments in accordance with prescribed standards, in the process providing motivational approaches, appraisal, coaching and counseling, and discipline
  • Participate in various corporate programs and activities; attend training programs and learning sessions for the enhancement of professional, technical, and personal proficiencies
  • Perform such other duties and responsibilities analogous, germane, or related to and / or implied from the above enumeration of duties and responsibilities
  • Qualifications :

  • Graduate of Bachelor's Degree in Information Technology, Computer Science or any related fields
  • Has at least 5 years of progressive and related work experience one of which should have been in a managerial capacity
  • LPIC 1 & 2, Acronis (ACE), My SQL, and other TSI products certification exam passer is an advantage
  • Should have advanced technical skills related to Windows / Linux platforms, networking, and information technology infrastructure management
  • Strong people management skills
  • Monitor Senior Technical Engineer
  • Oversee 1-2 teams
  • Able to generate income for the Professional Services Business Unit
  • Willing to work in Makati
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