Project TE Helpdesk Associate
Shell
Manila, Philippines
1d ago

The role will perform the following for the Blackbelt project and Hypercare period are the following :

  • Generate an end of month report that captures all unsubmitted / unposted expenses. The report should show the valid items for processing that aged for over 90 days
  • Send reminder email to the employees to submit the expense report, copied the line manager.
  • If no reply has been received, the FTC will perform card suspension.
  • The FTC will handle all inquiries from the impacted employees (those who received the final notice) and assist card holders in the resolution of issues encountered in the filing of expenses.
  • Will reinstate the card after the Concur account gets current.
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