Account Executive
Insight Enterprises, Inc.
Pasig, PH
6d ago

Requisition Number : 87816

Position Overview :

The Account Executive role provides a meaningful, omnichannel experience to Insight Customers when they dial into the Insight Toll-Free number.

This individual will answer the phone, make connections, answer questions, solve problems, and get people happily on their way.

The Customer Care Representative is also expected to assist customers in placing orders, and within the sales process, show skills in up-selling and cross-selling products.

Responsibilities

  • Establishes and maintains a high level of customer satisfaction in all sales transactions
  • Consistently meets / exceeds weekly and monthly sales activity goals by utilizing sound telephone based selling approaches
  • Closes prospective customers using working knowledge of the company’s product line
  • Places orders from Inbound queues
  • Identifies opportunities to up-sell and cross-sell customers
  • Handles inquiries with regards to product, pricing, order expediting, customer relations, and complaints
  • Handle all incoming phone calls with courtesy and professionalism
  • Ability to multi-task and solve customer problems, take orders, and answer other inquiries while completing other assigned tasks
  • Learn order processing system regarding all aspects of order entry, order inquiry, customer cross-reference, and any other functions necessary to perform daily tasks
  • Understands shipping instructions and comprehends distribution center processes
  • Qualifications

  • Open to college undergraduates
  • Excellent communication skills in English
  • Experience with Inbound / Outbound sales is an advantage
  • Strong interpersonal skills and ability to think independently and follow through effectively
  • Has a strong customer service orientation and is attentive to detail
  • The position described above provides a summary of some the job duties required and what it would be like to work at Insight.

    For a comprehensive list of physical demands and work environment for this position, click here .

    Internal teammate application guidelines :

  • Meet the minimum qualifications and requirements of the position;
  • Have completed twelve (12) months service in their current position; six (6) months of service in warehouse roles;
  • Not be under a disciplinary evaluation or suspension period;
  • Have satisfactory performance in their current position;
  • Have their current manager / supervisor recommendation
  • Do you know someone who would make a great Insight teammate?

    Referrals are the best way to build quality teams and a great way for you to earn a little extra cash. Please visit the Teammate Referral Policy page on Inside.

    Insight to find out how you can refer someone to this job at Insight.

    About Insight

    Insight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony.

    Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.

    Insight Canada is an organization that encourages and supports ongoing training and development opportunities. We are composed of a talented, diversified workforce that performs collectively in an entrepreneurial and flexible environment.

    Our teammates have access to the latest and greatest technologies in performing their daily activities.

    Here’s a little about us, and why we’re top choice of prospective employees in the Canadian IT Solutions industry :

  • Global technology provider of IT hardware, software and service solutions
  • Fortune 500 company founded in 1988
  • 11, 000 + teammates worldwide, operating in 22 countries
  • Montreal’s Top Employer (2020 & 2021)
  • $8.3 billion in revenue in 2020
  • Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
  • 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
  • Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
  • We offer an amazing flex benefits plan, RRSP matching, paid time off for volunteering, paid sick days, paid vacations, and much more.
  • As part of the Insight Canada team, you will be a member of a highly innovative solutions environment where the people are dedicated and focused on continuous learning and growth opportunities.

    Today's talent leads tomorrow's success. Discover more at : canadajobs.insight.com

    Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

    Posting Notes : Pasig National Capital Region (PH-00) Philippines (PH) None None PH - Mandaluyong

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form