The Sr Program Coordinator is responsible for building and maintaining relationships with Hiring Managers and Supplier Partners, whilst managing the full lifecycle of the requisition process including requisition intake, shortlisting, and requisition management, and reporting.
The Sr Program Coordinator acts as a talent advisor and business partner to support the client through the requisition fulfillment process, ensuring quality talent is acquired in a timely manner.
Assist hiring managers during all stages of the contract labor acquisition process including : requisition intake and candidate shortlisting
Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting req intake session with hiring managers in order to gather detailed job descriptions to distribute to supply base.
Document req intake conversations in appropriate database (VMS : Fieldglass)
Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response
Discuss with Hiring Manager to set / manage expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfillment process
Coach, manage and oversee performance of participating staffing suppliers
Document all client / supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system / tool
Monitor performance against contract SLA’s, requisition aging, invoicing, time and expense entry and vendor compliance tracking
Maintain and update monthly activity and performance reports
Provide constant interaction via face to face, email and phone with client, staffing vendors and other partners.
Thorough understanding of end-to-end recruitment process methodology, preferably contract recruitment (contingent)
Successful experience managing multiple requisitions and stakeholders, at different stages of the recruitment lifecycle
Well organised and capable of keeping track on end to end requisitions with a high degree of follow-through and proof of execution
Strong written and verbal presentation skills; proactive and can work independently
Ability to interpret data from a variety of internal and external source and predict trends
Can work in night shift following Eastern Standard Time
As a workplace, we focus on relationships with each other, our clients and our candidates - in fact serving others is one of our core values.
We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better.
Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.
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