Call Center Representatives (AY)
RIGHTRecruit Corporation
Davao City, Davao Region, Philippines
14d ago
source : Kalibrr, Inc.

Job Description

Call Center Agent Duties and Responsibilities

  • Provide services or make sales directly to customers via the telephone or through email and instant messaging communications
  • Make and receive calls using a telephone headset
  • Read from a dynamic prepared script that applies to the situation at hand
  • Adjust scripts as necessary to target the individual interests of clients
  • Respond to customer queries with information about products and services or technical assistance
  • Collect customer information pertinent to business objectives, such as name, address, demographic and financial information
  • Process order information; schedule appointments
  • Conduct surveys for market research; enter data into computer systems
  • Maintain detailed records of contacts
  • Acquire lead lists with names and telephone numbers of potential clients
  • Monitor performance in conjunction with personal goals and business objectives
  • Minimum Qualifications

    RIGHTRecruit Corporation is hiring for Customer Service Representatives to start ASAP!

    Qualifications :

  • At least High School graduate
  • College graduates
  • No work experience needed
  • With good communication skills
  • Team player and passionate
  • Step 2
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