Enrollment Specialist Csr
National Debt Education Relief
Metro Manila, Philippines
2d ago
source : HireMe.ph

WORK from HOME set-up!!!

Qualifications :

  • Candidate must possess at least High School Diploma
  • At least two years work experience in the related field is required for this position
  • Preferably 1-4 years experienced employees specialized in Customer Service or equivalent
  • Preferably has handled a financial campaign
  • Willing to work in the night shift
  • Willing to work from home as of the moment due to the COVID 19 pandemic situation
  • Description :

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Builds sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods / tools
  • Meet personal / customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
  • Keep records if customer interactions, process customer accounts and file documents
  • Tech Requirements :

  • i5 or i7 desktop / laptop
  • With working fiber / DSL internet connection of at least 10mbps (post paid LAN)
  • 8gb RAM
  • Quad core processor
  • USB noise cancelling headset
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