This role is dedicated to supporting the Commercial Excellence team in report generation, data governance, and stewardship, and training of Salesforce.
com. You will be a key member in building data structures and data flows, maintaining key business intelligence solutions, maintaining the customer relationship management system at QIAGEN.
Managing master data, including creation, updates, deletion, and processes.
Support process owners in defining and implementation of new SFDC features.
Quality control testing of new and existing features.
Present data solutions and reports to Director and Executive management teams
Maintenance of sales opportunities in consultation with sales representatives and sales management.
Sales Prospect and Lead handling.
Ensuring SFDC data is kept up to date and aligned with our SAP systems.
Identification and elimination of duplicate accounts.
Data validation & Error diagnostics.
Creating Target lists for sales and / or marketing.
Update / maintain SalesForce.com based upon the needs of the business.
Training of end users on general Salesforce.com use, new reports, and dashboards. Create supporting documentation for trainings.
Develop reports and analysis from Salesforce.com and / or other data sources for individual / one-time requests.
3 to 5 years work relevant work experience.
Experience in the Molecular Biology industry and / or Commercial Operations a plus.
Experience in Salesforce.com, Salesforce Certified Administrator preferred.
Experience in Einstein analytics cloud, SAP Business Warehouse and / or Qlik.
Proficiency in all Microsoft Office Suite programs, mastery of Excel and PowerPoint
Proficiency in programming language a plus.
Ability to translate business requirements into non-technical, lay terms.
Highly analytical, meticulous with details and numerically inclined.
Demonstrated solid written, presentation, and verbal skills.
Good interpersonal and relationship-building skills.
Ability to multitask a variety of assignments and proven ability to meet strict deadlines.
Ability to be flexible and creative, and work in a fast-paced, high-growth environment.
Fast, self-starter with the ability to handle and manage multiple tasks in a result-orientated commercial environment.
Excellent project and network management skills and strong organizational skills.