Principal Consultant - ServiceNow Sr. Developer
Genpact
Quezon City, Philippines
1m ago

Responsibilities

  • Review Business Requirements / SRS
  • Participate in user stores creation
  • Liaise with BA / TA for requirements related questions
  • Develop solution as per requirements
  • Perform Unit testing, Fix defects identified in Unit testing
  • Administration / Configuration / Development of HR Service Requests.
  • UI Actions / UI policy / Access Control Lists, etc.
  • Writing various Server-side scripts using Script Includes.
  • Using ACLs for controlling the security mechanism in Service Now
  • Understanding and debugging of system logs
  • Ensure smooth API ServiceNow Integration with external tools
  • Qualifications we seek in you :

    Minimum Qualification :

  • IT experience in ITSM space with Develop, Design ServiceNow solutions ITSM modules (IPC, Knowledge, CMDB, Security operations, Asset and Cost Management, Performance Analytics), ITOM (Discovery, Event Management, Orchestration, Service Mapping), Software Asset Management.
  • Prior working experience with ServiceNow
  • ITIL V3 Foundation Certified
  • ServiceNow Admin / Dev Certified
  • Coding experience in ServiceNow scripting / JavaScript / REST / Webservices / Angular JS
  • Experience in Production support tasks
  • Experience in ServiceNow Application maintenance including version upgrades
  • Preferred Qualification :

  • Implementation Specialist certifications is preferred
  • Good management, analytic, problem solving & interpersonal skills
  • Self-motivated, Positive outlook & result oriented
  • Strong communication skills
  • Good knowledge of available IT systems / tools and always keep up to date with new developments within the IT industry
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