Community Moderation Lead
ZigZag Offshoring
Pasig City, ph
3d ago

Job Information

Industry Government / Military Work Experience 4-5 years City Pasig City State / Province Metro Manila Zip / Postal Code 1605

Job Description

As the community moderation lead, you will grow and manage the moderation team in region and implement policies for different gaming communities.

You will collaborate closely with the product and analytics teams to help identify community vocabulary, behavior types, disruption categories, and player dynamics.

You will work with the product team to design tools for the moderation team to improve throughput and accuracy. You will work closely with the analytics team to define metrics and derive insights.

We are seeking a passionate moderation lead to join our team, your core responsibilities are :

  • Recruit and grow the moderation team
  • Define policies for different gaming communities
  • Help design and implement processes for improved scale and accuracy
  • Work with product teams to create models of behavior
  • Work with analytics teams to define insights and derive insights
  • Requirements

  • 5+ years of industry experience as moderation lead
  • College degree
  • Experience growing and managing a team
  • Experience overseeing a moderation team and improving moderation processes
  • Experience with software tools for moderation
  • Familiarity with data and metrics
  • Enjoys playing video games and participates in gaming communities
  • A positive attitude, and a growth mindset
  • Bonus :

  • A passion for gaming )
  • Degree in a science or analytical field STEM, Accounting, etc.
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