Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.
What does that mean for you? Youâll be the voice of the brand and itâs up to you to develop personalized and memorable experiences between our clients and their customers.
What Are We Looking For in You?
â¢ WOW Customers over the phone, online chat, or email
â¢ Ability to multi-task and adapt to changes quickly
â¢ Enthusiasm and a Be BOLD attitude with great customer service skills
â¢ A problem solver with keen attention to detail
â¢ A WORK Together approach with open communication, excellence in service, integrity, and accountability
â¢ Knows how to address customer concerns creatively and share feedback with other teammates
â¢ Build TRUST by working as a team member, as well as independently, with minimal supervision
â¢ Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
â¢ Senior High Graduate
â¢ Must have completed at least 60 units in college
â¢ Minimum of 18 years of age
What Should You Expect From Us?
â¢ Paid training from day one
â¢ Tons of growth opportunity (93% of our non-agent positions are filled internally)
â¢ A leadership team that hears your voice; we know that when we WORK Together we can accomplish so much more
â¢ Access to some pretty cool tools and resources
â¢ A feeling of accomplishment when you WOW Customers
â¢ Ongoing training designed to improve customer experience and business performance
â¢ Fun team environment where we work hard to Build TRUST every single day
But thatâs Not All!
Hereâs a few more perks youâll enjoy when you join our team :
â¢ Competitive starting wage
â¢ Full-time shifts
â¢ A suite of benefits which include medical, dental, and vision
â¢ Employee Discounts
â¢ Strong community involvement
â¢ No cold-calling or telemarketing