Accounts Receivable Analyst
Goodyear
Taguig, PH
1d ago

Job Responsibilities :

  • Respond to customer queries; inbound telephone calls, outbound telephone calls, problem resolution on behalf of customers, negotiation of extension of time to pay where appropriate, account reconciliation, and receipting and allocation of payment.
  • Comply with the Goodyear Credit Policy, and all other applicable company policies and procedures in all respects.
  • Exercise a decision making capacity to place customer on, or remove them from, stop credit.
  • Justification for decision must be complete, appropriate and documented in accord with procedures.
  • Identify potential bad and doubtful debts within customer portfolio or other potential operational risks or non-compliant activities and escalate in designated appropriate manner.
  • Job Requirements :

  • Bachelor’s / College Degree. Preferably CPA board passer. (preferred)
  • 1-2 years experience as a Credit Officer in business to business collections environment.
  • Exposure to OTC / OTR processed, dunning and debt recovery processes.
  • Good knowledge of collateral and security tools.
  • Accurate numeracy skills, debt analyst skills, and understanding of credit management lifecycle.
  • Intermediate computer literacy skill, background in SAP and basic Excel skills is a plus.
  • Strong negotiation and influencing skills.
  • Be able to work on either night or day shift.
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