Health Care, Trainer (Manila)
One Contact Center
Ortigas, Pasig City, Philippines
6d ago

ONE Contact Center Inc. is a U.S. based full service business process outsource (BPO) company with operations in Manila, Philippines.

We’ve been in business since the year 2000 and specialize in customer service and support services for our clients. It is our goal to surpass our client’s expectations by attracting, developing and motivating a diverse workforce whose goal is to provide efficient & outstanding service, problem resolution, and cost-effective support services.

TRAINER (Health Care)

  • Identifies training and development needs within the company through regular consultation and job analysis with business managers and the company’s HR departments
  • Develops effective training programs to improve skills throughout the company
  • Plans and evaluates the resources needed to meet training and development objectives
  • Prepares progress reports and maintains employees’ training records
  • Supervises and monitors progress made through training schemes and programs
  • Helps other trainers and managers solve specific training dilemmas
  • Keeps himself up to date with training new technologies and methodologies
  • Serves a liaison to employees and managers at all levels to identify and assess training and development needs
  • Considers the cost of planned programs and keeps the company within budget
  • QUALIFICATIONS :

  • Graduate of Bachelor / Diploma course
  • Graduate of Nursing / Healthcare related course, being a Registered Nurse is an advantage
  • minimum of 24 months of Training / Learning & Development experience preferably from a HEALTHCARE / INSURANCE BPO environment
  • Results driven and people oriented / strategic and tactical in game planning
  • Strong to excellent communications skills to liaise with other stakeholders and be able close accounts.
  • Willing to work permanent night shifts but WEEKENDS OFF
  • Willing to work permanently in ORTIGAS, PASIG CITY
  • For further inquiries you may also send us a message at these numbers :

    09173462158 (Globe)

    09089435258 / 09296293759 (Smart)

    Or visit us at :

    33rd floor, Antel Global Building Dona Julia Vargas Avenue Ortigas, Pasig City (the building is next to One Corporate Center which is situated in the corner of Julia Vargas avenue and Meralco Avenue in Pasig City)

    Please bring 1 resume and valid ID for the building pass)

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