Urgent Hiring! CSR + Php 50&000 signing bonus (Project based) | Onsite
J-K Network Services
Mandaluyong, PH
6d ago
source : Bossjob

Position : Customer Service Representative

Location : Mandaluyong

Work Set-up : Onsite

Schedule : Shifting Schedule

Type of Employment : Project Based (6 months)

Salary Range : Php 15,000 - Php 25,000

Signing Bonus : Php 50,000

Customer Service Representative Responsibilities :

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Recruitment Process :

  • SVAR Test
  • HR Interview

    1. Send your updated resume. Just reply to this email with your attached resume.

    2. Answer the questions below :

    Basic Information :

    1. Full Name (First Name, Middle Name and Last Name) :

    2. Exact Address :

    3. Date of Birth (mm / dd / year) :

    4. Civil status : Qualifications :

    Qualifications :

    1. Are you currently employed?

  • If Yes, how much is your monthly salary?
  • If No, how much is your previous salary?
  • 2. Reason of leaving Previous or Current company :

    3. How much is your expected salary?

    4. Do you have pending applications? May we know what company and your current status?

    5. Highest educational attainment :

    6. Preferred working shift :

    7. Are you amenable to work onsite in Mandaluyong? :

    8. Are you willing to work in a Project-based employment (6 months)? :

    9. Have you worked in a BPO company?

  • If yes, please indicate :
  • If not, put N / A
  • 10. Availability for the interview :

    11. Availability to start :

    Job Requirement :

  • Amenable to work on site
  • Can work on a shifting schedule
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