Vice President Operations
Wells Fargo
Manila, Metro Manila
1d ago

Job Description

About Wells Fargo Philippines

Wells Fargo Philippinesenables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics.

We operate in Taguig City, Metro Manila.

Department Overview

The Commercial Capital group in India and Philippines is part of the Commercial Capital Business group in the Bank. The teams in this group manage commercial lending front office related roles such as origination and documentation support, financial spreading, collateral management, portfolio management, periodic borrower credit assessment and underwriting.

The Corporate Trust business of the Bank is also supported by this team. In addition, the team takes care of business reporting, technical writing and procedure publishing activities and provides business analyst support to key applications used in the Commercial Capital group.

About the Role

Build and manage, directly and through subordinates, delivery activities for multiple functional units of the Commercial Capital organization.

The delivery activities would include front office support functions like underwriting, portfolio management, annual reviews, spreading collateral management and also operational areas like data governance and quality assurance and technical writing.


  • Heads commercial capital team in Philippines
  • Responsible for leading the transition and seamlessly setting up new function
  • Directly manages teams comprising Underwriters / portfolio managers / credit support teams / Team Lead / SMEs and Operations Managers
  • Interacts and / or negotiates with senior level business partners in the Bank
  • Flexibility to work in shifts & open for lateral opportunities as per the business requirements
  • Takes a lead role in developing and implementing best practices
  • Increases effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems and structures
  • Manages operations of various shared service functions supporting multiple lines of businesses ensuring transitions progress smoothly and process meets its agreed metrics
  • Responsible for creating and monitoring business goals for team that align to Enterprise goals (including LoB expectations)
  • Fosters strong relationship with LOB leaders through regular communication
  • Ensures Wells Fargo people strategy is implemented with focus on growth and development needs of team members
  • Plans, Executes and Responsible for People, Process, Risk, Operational Excellence
  • Process improvement and redesign - proactively identify, analyze and improve existing processes / process reengineering.
  • Supports policy and procedure administration, rating agency reviews, Regulatory requirements, Compliance, Risk Management, Enterprise Information Technology and Legal
  • Responsible to handle escalation and provide speedy resolution
  • Market Skills and Certifications

    Qualifications desired :

  • Chartered accountants / MBA Finance or equivalent is preferred; Bachelor's Degree (Commerce mandatory) or equivalent is required
  • Experience of more than 16+ years in similar organizations in the commercial banking area
  • Experience in building and managing diverse teams in the Philippines and handling global senior stakeholders an essential requirement
  • Should have experience in financial and non-financial due diligence of corporate entities
  • Knowledge in Credit Analysis, US GAAP, IFRS, ABL Financing, Financial Statement Analysis, Borrower & Collateral Analysis.
  • Proficient and advanced ability with US business writing skills
  • Excellent interpersonal, communication & organizational skills with proven abilities in customer relationship management
  • Strong analytical skills
  • Experience of working across one or more geographic territories or regions
  • Amenable to working on a 5pm-2am shift
  • Leadership Expectations at Wells Fargo

    As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will :

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
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