Vendor Maintenance Specialist
Sony Pictures
Mandaluyong City, Metro Manila
1d ago

Based in Manila, Philippines, the Vendor Maintenance Specialist will perform duties to support vendor maintenance operations.

This includes vendor onboarding, vendor changes, vendor communication, and vendor deactivation. Under moderate supervision and following standard guidelines, he / she will maintain vendor master data and respond to vendor related inquiries by internal and external stake holders and various other tasks, projects related to the improvement of the Vendor Process.

The Vendor Maintenance Specialist will be responsible for ensuring compliance with all appropriate Institute, federal, and state policies and regulations as well as internal company policies.

The ideal candidate will be a proactive worker with the ability to anticipate issues and provide guidance on solving problems.

Key Responsibilities :

  • Conduct intensive due diligence on records for new and existing vendors to ensure the vendor compliance with federal regulations & company internal policies
  • Reach out to business users and / or vendors by phone or email to obtain necessary paperwork including W-9 and W8-BEN forms, and ACH / electronic wire transfer authorization forms
  • Educate internal stakeholders and external vendors on processes and policies
  • Ensure OFAC (Office of Foreign Assets Control) compliance
  • Provide support to Capgemini on processes and performance of VMR (Vendor Maintenance Request) activities located in the Service Delivery Centers : Bangalore, Salem and Guatemala
  • Support the GFO Team and Business Stakeholders to validate business requirements to drive common process and functional solutions globally
  • Review, research and resolve electronic payment rejections raised by accounts payable, business users or suppliers
  • Participate in the annual review of vendor data base and vendor purge process
  • Utilize all tools and reports available to facilitate problem resolution related to vendor set-up, changes and payments rejection
  • Professionally respond to inquiries from internal and external parties
  • Actively identify on-going issues and recommend solutions to correct or improve processes
  • Make logical and sound decisions and keep management apprised of potential problems / concerns
  • Perform other tasks and projects as needed
  • Manage priorities to meet deadlines within established guidelines
  • Demonstrate self-reliance and resourcefulness
  • Oversee multiple projects and delivery to the Business
  • Ensure the qualities of deliverables are at acceptable levels
  • Capability - Contribute towards standardization
  • Be involved, as required, in terms of client escalation or issues
  • Qualifications :

  • Degree in Accounting / Finance related fields or Master’s degree in Economy / Finance / Accounting preferred
  • 5+ years of experience working within Accounts Payable processes, other core financial processes, customer service within a complex, large volume environment, SSC / BPO experience an advantage
  • Advanced working knowledge of SAP and Ariba workflow technology
  • Experience with vendor data management processes
  • Able to operate in a dynamic, fast moving environment, international environment
  • Able to see the vendor and customer perspective
  • Be flexible with duties and scope of work (within reasonable requirements)
  • Able to work around tight deadlines
  • Effectively communicate in business English across finance organization
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